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Frequently Asked Questions
What kind of sourcing services do you provide?
We offer comprehensive outdoor and home furniture sourcing. Through cooperation with over 100 direct factories, we provide a variety of choices suitable for supermarkets, chain stores, and wholesalers.
Do you support OEM and ODM customization?
Yes, we have a team of qualified designers. Customization for color, size, and material can be done according to your specific requirements.
How can I obtain product samples?
Samples can be made per your request. Please note that transportation freight and sample costs are required, though sample costs are refundable once a formal order is placed.
What are your standard payment terms?
We accept various payment methods including T/T, L/C, D/P, Credit Card, and Western Union. Accepted currencies include USD, EUR, and CNY.
What is the typical delivery time for orders?
Delivery usually takes between 30 to 60 days, depending on the order quantity and specific customization requirements after the deposit is received.
What materials are used for the furniture durability?
We primarily use high-quality Melamine Laminated Flakeboard or MDF. These materials are chosen for their water-resistant, anti-scratch, and easy-to-clean properties, ensuring long-lasting color and freshness.
Hydra Furniture
