❓ Frequently Asked Questions
How long does it take to complete my order?
For regular products, it takes 15-20 days to finish one container order. For customized products, we require 35-40 days to complete your container order.
How can I track the completion of my order?
Upon receipt of the deposit, we immediately arrange production. Once completed, we inspect and test all products to ensure no damage. We also send detection images of your order before delivery for confirmation.
Can you arrange delivery for the goods?
Yes. We can arrange shipping (LCL or FCL) via ocean or air transport. Once your order reaches the nearest seaport or river port, the logistics company will inform you.
What guarantees do you provide for the products?
We guarantee 100% satisfaction. If you are not satisfied with the quality or service, or if the product does not meet contract requirements, we will provide a free replacement or compensation in the next order.
Is it possible to visit your facility?
Of course. We welcome visits to our facility. Please contact us to make an appointment if you wish to see our products and operations in person.
Are the product colors shown online accurate?
Actual product colors may vary slightly from what you see on screen due to photography lighting, scanning, and different monitor settings.