Frequently Asked Questions
What is the Minimum Order Quantity (MOQ)?
Our MOQ is flexible and can be customized based on the specific product. We are happy to discuss and determine the appropriate quantity for your project needs.
Do you accept customized products?
Absolutely! We specialize in customization. We can create products based on your ideas, drawings, or specific requirements to ensure the best fit for your space.
What is the standard lead time for orders?
Our standard lead time is within 25 days for most orders. For kindergarten projects, we offer rapid design (24h) and quotation (48h) services.
Can I request a sample before a bulk order?
Yes, we typically provide 1 or 2 samples for free (customized samples may require a charge). Shipping costs are the responsibility of the client, and sample fees are refundable upon an official order.
Do you provide personalized branding?
Yes, we welcome personalized branding. Our design team can create custom product logos or packaging based on your existing artwork or new ideas.
What about the durability and customization of the furniture?
Our furniture is highly customizable in terms of materials, dimensions, and designs. We adjust features to meet specific age group requirements and ensure long-lasting durability for high-traffic educational environments.